FAQ

Q1: Can we view a Vehicle?

Yes you can, we would be glad to arrange a time and place to meet, so you can view the classic car rental vehicle and discuss any other matters.


Q2: How do I pay?

The full price should be paid one month before the event.
Prices quoted are for up to 3 hours and include:
- One journey from the house to the church or registry office.
- One journey from church or registry office to reception venue (if the service and reception are in one place the car will wait for photos if required) and additional journey can be made to collect someone (parents/bride maids).



A deposit of £50* per vehicle is payable on booking.

Payments can be made by cash or cheque.
Congestion Charge, Extra mileage or time will incur a supplement.
We advise you to book in advance to avoid disappointment, however for late bookings contact us and we will try and make your day very special.

 *All Prices include VAT, full price should be paid one month before the event.


Q3: What is included in the classic car wedding hire service?

Church wedding:Two trips: first for the bridesmaids, mother and ect, and then the bride. This may be cut to one trip for the bride if it’s long distance. Then a trip to the reception for bride and groom and others if there’s time. One-way hire:For civil ceremonies and receptions in the same venue, we offer two trips which are subject to distance. The chauffeur will wait until after the ceremony and then transport you.

Q4: Can I change my date after booking?

If the new date is available yes however your booking fee is non-refundable.


Q5: Do you charge extra for additional trips?

Extra trips are quite common during weddings and we provide an all-inclusive price for extra trips within reasonable distance.

Q6: What’s your cancellation policy?

Cancellation notifications must be given in writing. If you inform us before the balance date (three months before the wedding) you will only lose your deposit. If it’s cancelled within the 3 month period then you will lose the balance. The vehicle reservation charge is non-refundable.

Q7: What if the car breaks down?

We will let you know ASAP and will attempt to have it fixed in time. If this is not possible with will offer you an alternative luxury cars for hire. In the event that the car breaks down during travel, we will attempt to get it fixed quickly and if that’s not possible we will arrange for a replacement vehicle.

Note:
If the car you have booked develops a fault that cannot be rectified in a timely manner a second vehicle will be dispatched as a replacement. If the value of the replacement vehicle is less than the hired vehicle the difference will be refunded, if the value of the replacement is greater - there will be no extra charge added. The decision will be given to the hirer whether to accept this option before we leave our base.

Q8: Do you provide flowers for the cars?

If the vehicle as a rear shelf we will provide a silk flower arrangement at no extra cost. These are in neutral colours so they go with any theme. You can of course opt out of this and prepare your own flowers if you prefer. We can also provide a fresh flower display at an extra cost but we recommend going to a florist as they can make them to your exact specifications.

Q9: Do you provide ribbons for the car?
Yes we do provide ribbons and they are covered in the cost of your hire, we have a variety of choices and styles available so if you have a particular look in mind let us know in advance.

Q10: Do you have umbrellas available?

All our vehicles carry a supply of umbrellas if they’re needed.

Q11: Can you take additional passengers on the day?

We can only accept the number of passengers that your vehicle can legally and safely carry. We may also be able to make extra trips on the day to accommodate extra passengers. However this could cost you extra if it goes over your allotted time.

Q12: Can we supply our own drink or champagne in the car?

All are wedding cars have bottled water on board and if you wish for champagne or other beverages then we’ll have to make sure cars are properly prepared. Therefore if you want drinks like champagne then it must be ordered through us.

Q13: Is it cheaper for a weekday wedding?

Friday, Saturday and Sundays are our most popular days. If your wedding is scheduled for a Monday to Thursday then we offer a discount price.

Q14: What if the Wedding car is delayed on the day?

Again this is an issue we hope to avoid and our drivers will make sure we leave enough time for both journeys. However if there is a delay with traffic or other possible reasons you will be contacted straight away.
Q15: Does the car do any other weddings on the same day?
Lux Wedding Car hire will only book one car out to one wedding per day.

Q16: Do you carry young children and supply child/booster seats?
Children under 3 cannot be carried in our classic cars because they lack fitted seat belts. Children above 3 should have parental permission to travel and we will also need to be informed. We do carry a child seat for emergencies but prefer for you to carry your own. Under new legislation it’s compulsory for every child less than 12 years of age to be seated in a suitable child seat or booster cushion. We reserve the right to fit the seat ourselves to prevent damage to our vehicles.

Q17: Do you have full Insurance for Wedding Hire?
Yes, all our cars have full wedding and private hire insurance.

Q18: What areas do you cover?
  • London
  • Surrey
  • Berkshire
  • Buckinghamshire
  • Hertfordshire
  • St.Albans
  • Essex
  • Kent
  • Welwyn Garden City
  • Amersham